At Your Service!
Service is our middle name. We take pride in tailoring each system design to meet the unique challenges and needs of the individual customer. Our obsessive attention to detail is surpassed only by the quality of our personalized service. These are just a few reasons some customers have partnered with us for over 40 years!
Design & Build and Consulting
By choosing Seibold Security as your design/build consultant, you benefit from a team of technical specialists with an exceptional technical expertise history and the in-depth knowledge necessary for a successful project or ongoing service program. We can help you define and tailor the best system for your current and future security requirements.
-
System Analysis: Our project manager will conduct a detailed walk-through of your facility to determine the best options for your needs.
-
Proposal: We prepare a proposal outlining your entire tailored security system. System diagrams show the encompassing step-by-step engagement.
-
Floor Plans & Riser: Our design team lays out the security devices on your existing floor plan and creates a riser with the technical information to ensure your security system's accurate and seamless installation.
-
Documentation: We provide all specification sheets, guides, and manuals for all products used in the project.
-
Installation & Testing: Our trained field service technicians will install, program, and test your security system.
-
Service Package: We offer a comprehensive service package for every security system we design and install.
Maintenance
Seibold Security offers a full range and bundle of maintenance services, including agreements specifically designed to meet your needs and budget. Service options are available 7 days a week, 24 hours a day. Seibold Security operates a fleet of fully stocked service vehicles throughout the regions in which we serve. Our extensive maintenance plans include:
-
Software Upgrades: We maintain software upgrade plans with all our significant partners, allowing us to keep your system current with the latest technologies and updates
-
System Health Checks: We check in on your system on a regular basis to evaluate system performance, look for trends, and identify possible areas that need to be addressed.
-
24/7/365 Support: We have technicians ready for on-site service and offer some of the fastest response times in the industry.
-
Routine Hardware Maintenance: We make sure your hardware is optimized and in working order and can suggest repairs or other updates to keep
-
Regular Calls and Visits: Our account management team checks in regularly to ensure that all aspects of your system continue to exceed your expectations.
Technical Support
You don’t have to go it alone. Not only will your Seibold Security customer support team be there for you through the installation process, but we will be there for as long as you own the system. You also benefit from having a team of technical specialists available to answer your questions and keep your system up and running 24/7/365.
Installation
We perform each installation with exacting standards. We utilize in-house installation personnel, avoiding subcontractors whenever possible. Each project is assigned to a project manager with more than 25 years of experience. In many instances, installation work can be performed after hours or on weekends, eliminating the need to disrupt your business.
Training
Seibold Security offers comprehensive training on all products that we sell. Training can be conducted by a highly trained learning solutions expert or by our represented manufacturers. It can be done at our headquarters, the manufacturer's training facility, or on your customer site. Whatever your training needs, we can design a customer training package to meet them.